Are you a business owner, manager, or franchisee?
Online business, home-based business, and network marketing / direct sales, click here
Want more customers? How about adding a pickup/delivery service? All FREE to you? Here’s how it would work:
- You advertise our services to your customers
- We advertise we do Pickup/Delivery for your store/restaurant and add your logo to the ‘Delivery From….’ page
It’s that simple! NO platform fees or commissions like DoorDash, UberEats, Instacart, etc charges. The way our platform is setup, customers can already choose to have the Red’s Delivery Services team deliver from your location, as we work for the customer. So why not take advantage of that to grow customers?
Benefits to your business:
- Potential increase in sales from current customers through delivery
- New customers
- A pickup/delivery service that is FREE to you! That means NO payroll, platform fees, commission fees, or other expenses. Just an exchange of advertising.
- Already have a delivery team? Keep us on standby for those extra busy times.
- App may require a tablet for your staff to use.
- Get showcased on the “Delivery From…” page and featured in our new app (coming soon, currently in beta testing). First 10 businesses of each type (restaurant, grocery, convenience store, etc) will have Featured spots in the app.
- Supporting locals in need. 5% of our profits go towards the Grocery Fund to help individuals and families in need.
Through the Red’s Delivery Services app, your customers have the option to:
- Say they already ordered and paid for their food and just want it picked up and delivered, or
- Ask that we place the order for them upon arrival and deliver.
When your customers place their pickup order through the app, they will provide any info we need to pick up their order.
- In the app: Upload your menu and pricing. You will be given access to the merchant app to upload your menu/items, pricing, branding, contact info.
It’s hard enough running a small business and competing with the larger chains. Why pay fees for a service that may take months or more to pay for themselves, if at all? More importantly, why decide to not offer a service simply because of high fees? With Red’s Delivery Services, you can offer delivery to your customers without worrying about platform fees, markups on your products, etc. It’s a win/win for you and your customers! You get an extra revenue stream, and customers get to order through delivery.
Before you ask why we’re doing this free to you, the answer was already stated. But put simply, the more mutual customers we have, the more we both earn. There’s no reason to charge you unnecessary fees for using us as your delivery service; we’re not the “other guys”. A community that works together, grows together.
This service is available to any business located in a serviced county that sells products/goods:
- Grocery Stores
- Convenient Stores
- Department Stores
- Auto part stores
We can also help move product/items between locations or re-supplying during surges. For info, visit the Get Supplied page. If you’d like, we could also put your business name and/or logo on products in our Merch Shop, where 50% of our profits on all purchases goes towards our ‘Grocery & Supply Fund‘ to help locals in need get groceries and house supplies.
Our app is currently available for download on Android (currently APK file only, will be available in Play Store soon) and a web app. All users, including Apple users, can use the web version.
Send an email to Business Support at Business@RedConrad.com or Biz@RedConrad.com or Red at Red@RedConrad.com to get started.
If you join our platform and see your business already has a (non-partner) listing, simply email us at Biz@RedConrad.com and state you’d like it transferred to you. In the email, supply proof of ownership of the business and the email address you’d like to use as your businesses login email. Once the listing is transferred, you’ll be able to change the temporary password to a new password.
1. Is there any setup on the store/restaurant end?
Yes. The customers have two options:
- Order directly through you, and then order delivery through us providing order info for seamless pickup,
- Have us shop/place the order for them upon arrival at your business
Everything is handled by the customer and how they choose to have it done. With the merchant app, you will be able to place delivery orders for customers and be notified if a customer places an order themselves through the customer app. The platform being built will remain at no cost to your business.
In the app, you have full control of your branding, item listings, and pricing.
To make your listing visible, you’ll need to assign it a region. Right now, until we start expanding, the default region is ‘Putnam County, FL’. We’re using counties as our service regions at the moment. If your location is outside Putnam County, FL, in region put the county your business is in; this will create a new region. The purpose of regions in the app is so merchants and our Personal Concierges are only serving customers within the local area, and not making a customer that may be hours away wait for an order so far away. If you have multiple locations, you can copy your original listing to another region so you have listings in each region you serve customers. If we don’t currently have Personal Concierges in a region you have a location, we will temporarily hide that location until we have Personal Concierges in the region to fulfill delivery for your customers.
The provided (upon request) phone or tablet will require use of your business locations WiFi. The device is not required if you prefer, and are able, to download our app to, or use the web app on, your current tablet or other device used for delivery services.
2. Can delivery be ordered through the business?
If you’re using us as a standby to in-house delivery, it’s up to you if you want to have the customer order delivery through us or if you’re going to have your team place the delivery order through your business in the merchant app.
With our app, a tablet may be supplied to your business, upon request, or if possible you can download the merchant app to your current device or use the web app, so staff will be able to order delivery on behalf of the customer. As soon as you finish setting up your business, customers will be able to order through us and your business get notified or through your business and we get notified.
3. If my business isn’t paying you any commissions or platform fees, who is?
That’s the beauty of working with us! There are absolutely no platform fees or other hidden fees paid by you or your customers. The only fees are processing and service fees paid by the customer. As we stated above, a community that works together, grows together. Unlike platforms such as Instacart and DoorDash, we believe it to wrong to markup your products or charge you fees/commissions to bring your customers delivery services. We believe in strengthening our community and economy.
The only time platform fees are charged to customers are when they use a third-party service listed on our platform (electrician, roofer, etc) to help cover our hosting their service. Those businesses that partner with us to use our delivery services, there are absolutely no platform fees or other fees outside processing and service fees.
4. Can my business request specific delivery drivers?
Yes. As the team grows, you may request specific drivers to do pick up at your location. If specific drivers are requested, the only time a different driver will show is when that driver was chosen by the customer or if chosen driver(s) aren’t on duty. If you’d like to refer someone to drive on our team and request them for your location, you can send them to RedsDeliveryServices.com/Apply to submit an application.
5. Why is it that customers can order from my business even without this partnership?
Unlike the “Big 4” (Instacart, DoorDash, etc), we work for the customers. We are a true personal shopping service. We’re hired by our customers to run errands for them on their behalf. Unlike the others, we operate on the true defition and original model of the personal shopping and personal concierge industry, we’re not saying we’re personal shoppers and then using the term as loosely as possible. So, whereas you don’t need to partner with us for all your customers, it could still be beneficial; and it is free to you.
Early Access And Support
To access the beta version of our app (currently web app only) and start setting up your merchant account, click here. Once you’re account is setup and ready to go, you would direct customers to App.RedsConciergeServices.com or App.RedsDeliveryServices.com to access the web app. Android app download link will be available in the website menu as soon as it hits the Play Store for download; iOS app download link will also be in the website menu as soon as the app is in the Apple App Store. Email us if you need assistance setting up your account, item listings, etc.
For more info, or to join the platform, send an email to Business Support at Business@RedConrad.com or Red at Red@RedConrad.com.